Online Banking Updates

​Refreshed App and Online Banking

It's here!

A refreshed Online Banking Experience is here! We have launched a new and improved online banking platform as our current platform is no longer being offered.

Members will enjoy a brand-new look and feel, with a fresh and modern new site and user experience. This includes more intuitive navigation to make it easier for members to find the information they’re looking for quickly and seamlessly.

How to get the refreshed online banking experience?

For online banking, you will automatically transition the next time you login after it is live. For the mobile app you will have to download the updated version from the app store. Your current login and password information will remain unchanged. Please note: For security purposes, your memorized sign-in information may not be carried over, so if you have your Login ID and PAC saved in the Accent Credit Union Mobile App or browser for online banking, you may need to re-enter your information when you first sign into the updated platforms.

Supported Browsers and Operating Systems

To maximize your Internet banking experience and for your Internet security, we recommend using the latest supported browsers. Our online banking supports Microsoft Edge, Firefox, Safari, and Google Chrome. Unfortunately, our online banking platform does not support Internet Explorer 11. 

The new version of the Mobile App is compatible with iOS 11 and Android 6.0 or higher. To maximize your mobile banking experience and for your security, we recommend using the latest supported operating system.

If you require assistance or have questions, please visit your local branch, or call our toll-free number 1-844-383-4155.  You may also email info@accentcu.ca, and we'll have someone contact you promptly.